As we are due to reopen ur business on the 4th of July whilst In the midst of the uncertainty created by the COVID-19 pandemic, we would like to let you know that we at The Royal William remain committed to the following precautionary measures to ensure that we protect our customers and team members and we are strictly monitoring the Government protocols and following their instructions.
This is a very difficult time for everyone and we ask that you bear with us during the next few weeks whilst we try to work through this difficult time.
All staff have been given training on Covid 19 Secure practices and have completed the required risk assessments to ensure safe working practices are maintained.
Please follow the instructions we have provided regarding our one way system and social distancing policies. This will also cover our Table service Policy.
Please ensure the information you have provided on arrival is correct. This information is purely for “Track and Trace” purposes. This information will not be shared with any third party and will only be stored for 21 days after which time it will be securely destroyed
We will endeavour to keep all touched surfaces i.e. tables, chairs, door handles, taps, bathroom surfaces, etc cleaned and sanitized regularly.
We are closely monitoring all team member’s health conditions. Any team member that presents symptoms will be advised to follow quarantine measures and will not be entering the pub premises for at least 14 days.
Due to supplier restrictions, the uncertainty of levels of trade and the availability of staff, we are only able to offer a reduced menu at this time. We will restore our full menu as soon as possible.
We are doing our best so please be patient, this is new for all of us and it may take us some time to get use to the new way of working. Abuse of our procedures or staff will be not be tolerated.
We sincerely thank you
From all the staff at The Royal William